U.S. Patient Engagement Solutions Market: services segment is estimated to expand at the fastest CAGR of 16.8% from 2021 to 2028

U.S. Patient Engagement Solutions Industry Overview

The U.S. patient engagement solutions market size was valued at USD 4.41 billion in 2020 and is expected to expand at a compound annual growth rate (CAGR) of 16.6% from 2021 to 2028. Growing adoption of digital health technologies, supportive government initiatives, the prevalence of chronic diseases, and investments by stakeholders are some of the key growth drivers of this market. The COVID-19 pandemic significantly propelled the market growth. The market players engaged in launching new solutions and features in response to the COVID-19 pandemic while the government and regulatory bodies supported the adoption of these solutions with favorable policies.

For example, in April 2020, the American Medical Association published a 128-page playbook for implementing telehealth during a pandemic. It was intended for practices yet to adopt telehealth but who were looking to make a rapid start. In February 2021, Mytonomy collaborated with the Media & Entertainment Services Alliance to make the new COVID-19 safety and vaccine content available through its platform. In December 2020, GetWellNetwork launched additional GetWell Loop digital care plans to support the COVID-19 vaccine distribution across the U.S.


Gather more insights about the market drivers, restrains and growth of the U.S. Patient Engagement Solutions market

Increasing awareness regarding patient engagement solutions supported by the government organizations such as the Agency of Healthcare Research and Quality and The Office of National Coordinator for Health Information Technology is expected to fuel the market growth. Also, the provision of funds for the implementation of health information exchange systems by the government and non-government organizations along with improved reimbursement policies are anticipated to increase the demand for patient engagement solutions over the forecast period.

In July 2019, IQVIA invested USD 14 million along with other investors in the Series B round, in Belong. Life, a provider of social media app for cancer patients. This is one of the many examples of investments by market players in patient engagement solutions and technologies and is thus expected to contribute to market growth. In November 2018, Force Therapeutics LLC received USD 21 million in investment in a round led by Insight Venture Partners. This supported the company’s plans for national expansion across major health systems, rapid product development, and client acquisition.


Browse through Grand View Research’s Healthcare IT Industry Research Reports.

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U.S. Patient Engagement Solutions Market Segmentation

Grand View Research has segmented the U.S. patient engagement solutions market based on delivery type, component, end use, application, and therapeutic area:

U.S. Patient Engagement Solutions Delivery Type Outlook (Revenue, USD Million, 2016 – 2028)

  • Web-based
  • Cloud-based
  • On-premise

U.S. Patient Engagement Solutions Component Outlook (Revenue, USD Million, 2016 – 2028)

  • Software
  • Hardware
  • Services

U.S. Patient Engagement Solutions End-use Outlook (Revenue, USD Million, 2016 – 2028)

  • Payers
  • Providers
  • Individual users

U.S. Patient Engagement Solutions Application Outlook (Revenue, USD Million, 2016 – 2028)

  • Social Management
  • Health Management
  • Home Healthcare Management
  • Financial Health Management

U.S. Patient Engagement Solutions Therapeutic Area Outlook (Revenue, USD Million, 2016 – 2028)

  • Chronic Diseases
  • Women’s Health
  • Fitness
  • Mental Health
  • Others

Market Share Insights

  • December 2020: athenahealth released new features for its athenaOne platform-such as scheduling, workflow, documentation, and reporting capabilities-to enable immediate administration of COVID-19 vaccines as and when they become available.
  • May 2021: IQVIA partnered with Corium, Inc. to deploy its Orchestrated Customer Engagement (OCE) solution to support the commercialization strategy for AZSTARYS-an oral ADHD prodrug.

Key Companies profiled:

Some prominent players in the global U.S. Patient Engagement Solutions market include

  • Allscripts Healthcare, LLC
  • Orion Health
  • Cerner Corporation
  • McKesson Corporation
  • athenahealth, Inc.
  • IBM
  • Medecision
  • GetWellNetwork, Inc.
  • MEDHOST
  • Lincor
  • IQVIA
  • Wolters Kluwer N.V.
  • Force Therapeutics LLC
  • Quil
  • Greenway Health, LLC
  • Mytonomy
  • Klara Technologies, Inc.
  • Solutionreach, Inc.

Order a free sample PDF of the U.S. Patient Engagement Solutions Market Intelligence Study, published by Grand View Research.

About Grand View Research

Grand View Research, U.S.-based market research and consulting company, provides syndicated as well as customized research reports and consulting services. Registered in California and headquartered in San Francisco, the company comprises over 425 analysts and consultants, adding more than 1200 market research reports to its vast database each year. These reports offer in-depth analysis on 46 industries across 25 major countries worldwide. With the help of an interactive market intelligence platform, Grand View Research Helps Fortune 500 companies and renowned academic institutes understand the global and regional business environment and gauge the opportunities that lie ahead.

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